- Company Background
Bosaso International Airport Company (BIAC), a member of Terminals Holding, is responsible for the management and operation of Bosaso International Airport. The company is committed to delivering safe, secure, efficient, and customer-focused airport operations in compliance with ICAO Standards and Recommended Practices (SARPs), national civil aviation regulations, and international best practices.
Our mission is to provide world-class airport services while ensuring operational excellence, regulatory compliance, sustainable growth, and continuous improvement across all airport functions.
- Position Purpose
The Operations Manager is responsible for ensuring the safe, secure, efficient, and compliant day-to-day operation of Bosaso International Airport. The role oversees airside, terminal, and landside operations, coordinates all operational stakeholders, ensures compliance with aviation regulations, and maintains airport readiness during normal operations, emergencies, and business continuity events.
- Employment Terms
Contract Type: Fixed term Employment Contract
Contract Duration: One (1) year (12 months), in accordance with the Company’s policy, with the possibility of renewal based on the Company’s requirements and employee performance.
Duty Station: Bosaso International Airport (BSA), Bossaso – Puntland, Somalia
Travel Requirements: Occasional travel may be required for operational meetings, training, audits, inspections, and company assignments.
- Key Responsibilities
The successful candidate will be responsible for:
- Managing day-to-day airport operations to ensure safe and efficient aircraft, passenger, and vehicle movements.
- Leading airside, landside, and terminal operations.
- Ensuring compliance with ICAO Standards, Civil Aviation Regulations, airport certification requirements, and company policies.
- Managing and continuously improving the Airport Safety Management System (SMS).
- Conducting operational inspections of runways, taxiways, aprons, terminals, and other operational areas.
- Coordinating airport emergency preparedness, response, and business continuity activities.
- Managing airport security oversight in coordination with security authorities and stakeholders.
- Supervising ground handling operations and ensuring efficient aircraft turnaround.
- Coordinating with Air Traffic Control, airlines, government authorities, emergency services, and other airport stakeholders.
- Leading operational committees, preparing agendas, recording meeting minutes, and monitoring implementation of action plans.
- Managing Works in Progress (WIP), operational risk assessments, and contractor activities within airport operational areas.
- Preparing operational reports, investigations, performance analyses, and monthly revenue reports.
- Supporting commercial activities, operational planning, and continuous improvement initiatives.
- Competency Requirements
Leadership & Management Competencies
- Strong leadership and team management skills.
- Excellent planning, organizing, and decision-making abilities.
- Ability to manage multiple stakeholders in a dynamic operational environment.
- Crisis and emergency management capability.
- Strong communication and interpersonal skills.
Technical Competencies
- Airport Operations Management.
- ICAO Standards and Recommended Practices (SARPs).
- Airport Certification requirements.
- Safety Management Systems (SMS).
- Aviation Security principles.
- Emergency Response Planning.
- Ground Handling Operations.
- Operational Risk Management.
- NOTAM coordination.
- Works in Progress (WIP) management.
- Operational reporting and performance monitoring.
Behavioral Competencies
- High integrity and professionalism.
- Safety-focused mindset.
- Accountability and reliability.
- Teamwork and collaboration.
- Problem-solving and analytical thinking.
- Ability to work under pressure in a 24/7 operational environment.
- Reporting Structure
Direct Reporting To:
- Airport Manager
The Operations Manager will work closely with Air Traffic Services, Security, ARFF, Engineering, Ground Handling, Airlines, Government Authorities, Contractors, and Regulatory Bodies.
